Satisfaction Guarantee
FDN guarantees that any customer may cancel service, whether a contract exists or
not, within 30 days of initial service for any reason by notifying FDN in writing.
Additionally, FDN guarantees 99% Customer Care availability over a 180-day period,
or service may be canceled, whether a contract exists or not.
By offering these unique guarantees to all of our customers, you can feel confident
that we will deliver a reliable, high quality voice and data network and a superior
customer service experience, from our first contact through the life of our relationship.
At FDN Communications, we will exceed your expectations with
100% customer satisfaction at all times.